Although it is always a shock to have a motorbike accident and it is easy enough to be so disoriented that you delay making an insurance claim, it’s vital that you notify the insurance company right away about your accident and follow through on all the various steps in the claims process. When making your claim, you have to be completely honest about exactly what happened during the accident. Any distorted or omitted facts, any exaggerations or misrepresentations, will not help you at all. Motorcycle insurance claims investigators are skilled at weeding out discrepancies in your story and have numerous resources to cross-check the facts. If the bike insurance company believes that you have been dishonest, they can legally void your claim.
You should report your accident as soon as possible to fulfill certain legal requirements. The longer you take to report the claim, the higher the chance of it not being approved. There are two reasons for this. One reason is that if there has been any physical injury, a delay in notification may result in a higher cost for hospitalization or medical treatment. So your claim may be denied if the injuries got worse over time. The other reason is that, even if there is no physical injury, the longer the time between accident and report, the less accurate the description of the accident is likely to be.
Besides reporting the claim as soon as possible, you should provide as much detail as you can. Essentially, an insurance company would like to know if there were any third parties involved; the location, date, and time of the accident; if there were any witnesses; and the extent of bodily injuries and damage to the vehicles involved in the accident.
So, after your motorbike accident, the first thing you have to do is call the emergency number of your insurance company for the claims department. A representative will discuss the claims process with you and tell you the best way to go about filing your motorbike insurance claim. It’s advisable to write down all this information, as the more accurately you can comply with their claims procedure, the faster and more efficiently your claim will be processed.
Although the claims process is fairly similar from one insurer to another, each has slightly different policies and procedures. However, if you have not paid your premiums, your claims may be rejected and if you only have third party insurance, then your motorbike damage will not be covered. Usually all that is necessary to start the claims process is your policy number and a quick check on your payment history.
If your claim is approved, your motorbike will be fixed at a garage authorized by the insurance company. This garage can quickly estimate the cost of the repair. You may have to pay the excess amount and the insurance company will pay the remaining amount once the work is done. In addition, you may, if your policy covers it, be able to rent a motorbike while yours is in the shop.